Payroll is one of the most crucial aspects of running a successful business. Whether you are a small business owner or a large entrepreneur, paying accurate salaries on time and filing state and federal taxes is important. No wonder payroll operations are a nightmare for business owners.
However, QuickBooks payroll simplifies this hectic process and allows its users to perform all Payroll activities easily. However, like any other application, you need to update QuickBooks Payroll at regular intervals of time.
But, many users might face trouble in updating the application and encounter the QuickBooks update error 15240. The error belongs to the 15xxx error series. So, if you are unable to update the application due to QuickBooks update error 15240, go through this blog post. Here, in this blog, we will delve into the various aspects of this update error, including its causes, symptoms and troubleshooting methods.
Are you annoyed by QuickBooks update error 15240? Do you need the instant solutions to fix this recurring issue? Simply dial 1-844-248-9739, speak to our specialist and learn different solutions.
What is QuickBooks update error 15240? It is advisable to know the minute details of the error before delving deep into its troubleshooting process. It helps in fixing the error easily. As the error code suggests, this error belongs to the 15xxx error series, which is associated with the update error series.
It simply means that users are facing the issue when they try to install the latest released update patch in their system. The occurrence of this error halts the update process in the middle, indicating the update failure. This payroll update error is seen as a result of the misconfigured settings or the wrong date/time of your system.
When the error happens, it is accompanied by one of the warning messages stated below.
Warning: QuickBooks error 15240: HRESULT XXXXX. The QuickBooks update was not completed successfully.
Warning: QuickBooks error 15240: HRESULT XXXXX The payroll update was not completed successfully.
Since this error halts the update process and affects work productivity, it is necessary to resolve the error immediately.
What Triggers QuickBooks Desktop Update Error 15240?
Knowing the exact cause of the error helps eradicate it. Behind the error, there are several reasons, which are noted below:
• QuickBooks application is not configured properly in your system.
• The date and time in your system are not correctly set.
• Misconfiguration of the Internet Explorer settings.
• QuickBooks company file is damaged or corrupted.
• Windows registry files which are necessary for running the application are damaged/corrupted.
• There is a conflict between QuickBooks and the third-party application.
• You are using the QuickBooks Payroll in the multi-user mode at any of the terminals.
What are the Consequences of Facing Error 15240 QuickBooks Update?
Once the error has occurred in your system, you will start facing certain consequences. Usually, these are the after-effects of the error, which hampers your work productivity. The different signs and symptoms to identify the error 15240 QuickBooks update include:
• A warning sign associated with the error code 15240 will appear on your screen.
• You will face difficulty in updating the application even after several attempts.
• When the error occurs, the system crashes or hangs while performing the task.
• You can not calculate the accurate salaries and taxes as the payroll is not working.
Also Read : QuickBooks Error Code H202
Effective Troubleshooting Methods to Fix the QuickBooks error 15240 payroll update
Since the error is associated with the payroll update, the wages calculated by the software are not accurate. Moreover, you will face difficulty in calculating the state and federal taxes. Henceforth, the quick and timely resolution of the error is a must. Luckily, there are a couple of solutions available to fix the error. Let us unveil each of the payroll solutions one by one to fix the error easily.
Solution 1: Check the Internet Explorer Settings
The prime cause of the error is the misconfiguration of the Internet Explorer settings. You can easily fix the issue by verifying the Internet Explorer settings using the steps mentioned below:
• Open the Internet Explorer settings and click on the Gear icon to open the Settings option.
• Choose Internet Options and then go towards the advanced tab.
• Thereafter, in the advance tab, move towards the security tab and look for SSL 2. 0 and SSL 3.0.
• Put a tick mark against these checkboxes and press the OK button.
Solution 2: Allow Windows Permission to QuickBooks Folder
The insufficient permissions to access the QuickBooks installation folder will result in the payroll error. You can easily fix the error by allowing the permissions using the steps mentioned below:
• Foremost, open the C:\Program Files (x86) path and here look for the Intuit folder.
• Now, right-click on the folder and choose the Properties option from the drop-down list.
• In the properties window, move to the Security section and click on the Advanced tab.
• Here, look for the user to be set as the Owner of the group. If not, follow the below-listed steps to set User group as an owner.
A. Go to the Advanced Security tab and choose Change, which lies beside the Owner.
B. Now, look for the "Enter the object name to Select", type users, click Check Names and press the OK button.
C. Put a tick mark against the "Replace owner on the containers and Objects" and press the OK button.
D. In the permission section, choose users and set Full Control and press OK button.
• After applying the full control to the Owner, press the OK button.
Solution 3: Run QuickBooks as An Administrator
Many times you will face the error 15240 in QuickBooks due to the insufficient permissions. The best way to fix this issue is to run the application as an administrator using the steps mentioned below.
• Close all the currently running applications in your system and right-click on the QuickBooks desktop icon.
• Now, choose RUN QuickBooks as an ADMINISTRATOR option from the drop-down.
• It will run the application as an admin, which fixes the payroll issue arising due to compatibility problems.
Solution 4: Verify the System Date and Time
One of the prime causes of the error 15240 updating QuickBooks is the incorrect date and time. You can easily fix the error by correcting the date and time of your system using the steps mentioned below:
• Close all the currently running applications on your system, including QuickBooks.
• Now, right-click on the date and time settings shown at the extreme right bottom corner of your system.
• Pick the "adjust date and time" option from the options that appear on your screen.
• In the opened window, pick the correct date and time as per your region and press the OK button.
• This will change the date and time of your system, which further helps remove the error.
Know More : Expense Category in QuickBook
Solution 5: Check the Third Party Firewall Configurations
At times, QuickBooks' smooth communication is hindered by firewall settings, resulting in payroll update issues. The steps involved in resolving the issue include:
• Communicate with the IT support of your third-party firewall to adjust the settings and allow QuickBooks to download and install updates.
• After that, open your system's firewall settings and make sure the files listed below are allowed.
A. Qbw32.exe – QuickBooks executable file
B. Qbupdate.exe – QuickBooks update executable file
• Also, do not forget to verify that PORTS 43 and 443 are enabled.
Conclusion
Tackling the QuickBooks update is error 15240 is an easy process. Hopefully by carrying out the steps mentioned above in this blog helps you in resolving the issue. However, if the error still persists, you can contact our experts immediately by dialing our helpline number 1-844-248-9739.