One of the unique features of QuickBooks is the "PDF Print", which allows you to save your report, invoices, and bills as a PDF. However, while using this feature, the most common error that users face is "QuickBooks Cannot Create PDF". It is normal to face such an issue after upgrading the application.
Sometimes, resolving the issue on your own can be a tricky one as it involves technical specifications. If you, too, are unable to send the forms, invoices, and bills as a PDF due to the QuickBooks Cannot Create PDF error, then this post is meant for you. In this blog post, we will clarify all the doubts regarding the QuickBooks Cannot Create PDF issue. So, read the blog post till the end to get a clear picture of the error, including its causes, symptoms and troubleshooting techniques.
Are you unable to save your QuickBooks report as PDF due to QuickBooks Cannot Create PDF issue? If so, reach to our support team by dialling our 24/7 helpline number 1-844-248-9739.
What is QuickBooks save as PDF not working issue?
Before understanding the error, it is essential to understand the "QuickBooks PDF and Printing" feature first. This unique built-in QuickBooks feature allows the users to create and send various documents directly to the sender as a PDF. These files are compressed and stored in smaller sizes with accessibility across the platform supporting the PDF platform.
However, when the application is unable to create, send and print the necessary documents as PDF, QuickBooks save as pdf not working issue pops up on your screen. It is an annoying error as the user is unable to email the documents directly to the user. Whenever you are encountered with the error, a warning message appears on your screen, saying, "QuickBooks can not save your form as a PDF file."
The occurrence of this error depicts that application is unable to save, send or print the necessary documents as a PDF. Usually, the incompatibility of the PORTPROMPT with the current QuickBooks version triggers this error. However, several other reasons are also responsible for triggering this error, which are mentioned below.
Root Causes of QuickBooks Cannot Create PDF Error
In case the QuickBooks application is unable to save your documents as PDF, then the below-mentioned causes are responsible for this error:
1. When the QuickBooks is not having the necessary templates to save the form or document as a PDF, the issue occurs.
2. The paper size does not fit the necessary dimensions, and QuickBooks fails to print transactions or reports as PDFs.
3. PDF generation error appears when QuickBooks does not respond or the PDF convertor is offline.
4. Due to the necessary PDF missing component, necessary to save the document as PDF, QuickBooks is unable to create PDF issues.
5. The path you use to connect the XPS port with the Microsoft XPS document writer is misconfigured, the PDF printing issue appears on your system.
6. When the transactions date fails to match the transactions entered or the reconciliation window disappears, the QuickBooks Data to PDF Error appears on your screen.
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Warning Signs You Receive when QuickBooks Cannot Create PDF
Whenever QuickBooks users face the PDF printing issue, they face different warning signs that confirm the occurrence of the error. Different warning signs of QuickBooks Cannot Create PDF issue include:
• You will face issues while saving the invoices, bills and other documents as PDFs.
• QuickBooks application freezes or does not respond to your queries.
• You might encounter with the different error codes along with the warning sign.
• QuickBooks can not communicate with the server and hence can not send documents directly.
• The active window crashes all of a sudden while using the application.
Impeccable Ways to Troubleshoot QuickBooks Save as PDF is not working
Fixing the PDF and printing issue on your own can be a frustrating task. However, with the right techniques you can easily fix the issue on your own. Below, we have mentioned the tried and tested ways to fix QuickBooks save as pdf not working issue.
Way 1: Use the QuickBooks PDF and Print Repair tool from the QuickBooks tool hub
QuickBooks tool hub offers multiple tools to fix various issues in the application. You can easily fix the PDF and Print repair issues by running the PDF and Print repair tool from the QB tool hub using the steps mentioned below:
• Before using this method, make sure that you have already downloaded and installed the latest version of the QuickBooks tool hub in your system. If not, download it.
• Now, open the tool by double-clicking on its desktop icon and then navigate towards the Programs Problem Tab.
• Here, click on the QuickBooks Print and PDF Repair tool, available at the bottom.
• Let the tool run to diagnose and fix the issues coming within the application.
• Once the repairing process gets over, try to send/ save the document as PDF to check if the error is fixed or not.
Way 2: Restore the Microsoft XPS Document Writer to its Previous
In case you have updated to Windows 10, then you need to add the Microsoft XPS writer to the default port "PORTPROMPT". It creates conflict, resulting in an error. To resolve the issue, restore the driver to the older version using the steps mentioned below:
• In the search bar of your system, type "PRINT MANAGEMENT" and press the enter key.
• Open the Print Management window and then click on the Print Server option.
• Thereafter, click on the name of your system and choose the PRINTERS option.
• In the right side panel, choose Microsoft XPS Document Writer and tap the X mark.
• Thereafter, right-click on the empty space and choose the add printer option from the drop-down menu.
• Now, click on the Next button and then select Create a new Port to add a new printer.
• Afterwards, click on the Available ports type and choose local ports from the drop-down menu. Here, type XPS under the Port Name.
• Click on the OK button and then select the Have Disk button in the Install Printer Driver window.
• Now, insert the Windows Installation disk and select the driver's .inf file.
• Lastly, type the printer name and click on the Next button to finish the task.
Know More : QuickBooks Error 1402
Way 3: Form a New Template
The QuickBooks Cannot Create PDF error will appear on your screen if the application does not have enough templates to save the file. You can resolve the issue by creating a new template form using the steps mentioned below:
• Foremost, open QuickBooks and sign into it using the admin credentials.
• After that, open the company file and determine the type of form you wish to customize.
• You can create a new one or can customize the old one, depending on your needs.
• Once the form is opened, you need to click on the "customize design" button.
• It will open the customization window where you can edit the various elements of the form. You can customize the colour, logo, font, layout or other elements depending on your needs.
• Lastly, press the SAVE button when all the changes are made.
Conclusion
This blog explains the various troubleshooting methods to uproot the QuickBooks save as a PDF not working issue. Hopefully, you fix the error on your own. If the error still persists, even after applying the above-mentioned solutions, you can call our experts at +1-844-248-9739. They are happy to help you by providing the solutions at a budget-friendly price.